Frequently Asked Questions

What are the delivery times?

Delivery times vary but are usually between 3-14 days. In some instances delivery can take up to 28 days if an item is out of stock. If timing is critical, for example, if the purchase is for an anniversary or birthday, please email us so that we can advise on a specific delivery date. In some instances we can deliver within 24 hours of the order being placed..

Will I incur any shipping or delivery charges?

No, all shipping and delivery charges worldwide are free.

What is a limited edition print?

A limited edition print means that the number of prints produced is limited to a certain amount and once sold will no longer be available. Usually, the value of an edition rises as it begins to sell out. Editions that sell out completely can rise in value considerably. Limited editions are usually signed and numbered by the artist or photographer. In some instances the estate that controls copyright in an image can be authorised to produce limited edition prints.

What is a silver halide print?

A silver halide print is a handmade print created in the darkroom using traditional photographic methods and is so called because of the silver content present in the emulsion. One of the characteristics is the brightness and depth of tonal ranges. Silver halide and fibre base prints are enjoying a resurgence in popularity.

What is a fibre base print?

A fibre base print is one which contains a fibre base as opposed to a polyetherine base. It is characterised by it’s thickness and durability.

What is a giclee print?

A giclee print is one where the inks are transposed onto the paper to create an image, as opposed to the image being formed in the emulsion. Giclee prints are sometimes referred to as lightjet or inkjet prints. The benefit of giclees is that a wide range of papers maybe used, including cotton based papers which are durable and can give an added vibrancy to the image. All cotton based papers sold on this site are acid free and are produced to museum standards.

What are pigment inks?

Pigment inks are composed of very fine solid particles that are suspended in a carrier fluid. Pigment inks are resistant to fading and are more stable than dye based inks.

What is a C-type print?

A C-type print or Chromogenic print is a light sensitive photographic paper that contains colour couplers in the emulsion. An image is created when the emulsion is exposed to light. ‘C-type’ was originally the trademark used by the photographic company Kodak but is now used as a generic term for all photographic emulsion based colour prints.

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